How do I return an item?
Return Policy


Our return policy is simple: if you don't like what you ordered, just send the item back to us and we will issue a full refund to your credit card minus shipping or exchange it for another item, whichever you prefer.

Our aim is 100% customer satisfaction always.

Terms for refunds are:
  • The item must be in pristine state (no scratches on the lenses or on the frame)
  • The item must be posted before the 30th day after our shipping date.
  • The item can be returned to us by any major carrier.

Disclaimer:

All the items are well-packed to avoid damages during shipment, damages or losses of the parcel are rare, but they could happen.

Shipping charges are non-refundable, unless the return is caused by a fault on our part (wrong order shipped, etc.).

Please email us at info@suntimeonline.com - Customer Service will then contact you with the return from and all the information you need to return your order.